Customer Testimonials

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DealerRater May 17, 2022

Great experience quick in and out with everything had boight a new f 150 great truck

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DealerRater May 17, 2022

Mehki was such a positive and understanding salesman. One of a kind. Very helpful and assertive.

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DealerRater May 16, 2022

Great, even replaced my expired plates for me the experience was completely a whizz. Thanks

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DealerRater May 16, 2022

They took my car in right away and they were finished with my car faster than I expected.

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DealerRater May 15, 2022

Had an alignment done. I was told that all front end parts were good. Now I get a clicking sound from my left front wheel. I travel to see my children and grandchildren. I need my vehicle road ready at all times!

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DealerRater May 14, 2022

They were very polite and helpful. I did not wait for my car past the time they said. Sales people are great.

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DealerRater May 14, 2022

Great service they offered drop off and pickup while car was in service. Everyone in the office was very friendly and helpful

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DealerRater May 14, 2022

Great customer service and great conversation and explaining about service work being performed on my vehicle

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DealerRater May 13, 2022

I have not been pleased with Sutton in the past but this time the process was more pleasant. I felt supported by my rep Anthony and didn’t feel pushed at all. I told him what I was looking for and he showed me options that for my price range. Over all a much better experience. Thank you!

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DealerRater May 13, 2022

I don't have 15 word to say all I can is a great job

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DealerRater May 13, 2022

Very good Dealership to work with, the sales team and staff were super helpful and made the purchase of my new truck very easy to get in and it in a timely manner!!! Job well done!!

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DealerRater May 12, 2022

The overall team is great and always prompt. Jessica in service is even better…courteous, pleasant, attentive & communicative. She’s an all-around A+

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DealerRater May 11, 2022

The service Dept.(Cree) is great, very helpful and took care of me while communicating the whole time my car was being repaired.

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DealerRater May 11, 2022

I enjoy coming to Sutton Ford. They treat me very nice. Customer service is excellent.

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DealerRater May 11, 2022

staff was friendly and did everything to get me in a vehicle, this is my 3rd car from Sutton

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DealerRater May 11, 2022

Very courteous. Made sure I knew what was going with my car. And gave me my car when it was done.

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DealerRater May 10, 2022

Good customer service. They got the car in, got the work done, and got it back to me with no problem. Jillian is great to deal with.

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DealerRater May 10, 2022

Great helpful customer service always with a smile.love bringing my car in to be serviced

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DealerRater May 9, 2022

It was a great experience…Will return for more service in the future …….Thanksss..In advance

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DealerRater May 9, 2022

Staff is very friendly and eager to help and assist also very patient and ready to go the extra mile to satisfy the customer

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DealerRater May 9, 2022

Legendary service Julien's hair is so pretty , and service was awesome It's only dealer I go to for oil change

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DealerRater May 9, 2022

The customer service is always excellent. The staff is polite, courteous and patient in answering questions.

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DealerRater May 9, 2022

Great Customer Service, Jillian is the best!! She gets you in and out when you get there early on a Saturday

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DealerRater May 7, 2022

Great service by Melissa & Jaime Lebran. Friendly atmosphere and service is completed in a reasonable time frame.

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DealerRater May 7, 2022

Good service and friendly service people taking care of business…I will go back again

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DealerRater May 7, 2022

Sutton Ford is my "Go To Place" for servicing both my 2002 PT Cruiser and my 1989 Mustzng.

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DealerRater May 7, 2022

The service excellent. Mr. Lester Parker is and has been a pleasure to work over the years. His attention to detail and concern for meeting the needs of those he assist is awesome. To me and my family who have purchased autos thru Sutton Dealership make it a easy decision to continue to return

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DealerRater May 7, 2022

Very easy to work with no high pressure tactics. Mike was knowledgeable on everthing we asked him.

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DealerRater May 6, 2022

Alway great service done well and priced right.. staff is helpful and explains things well

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DealerRater May 5, 2022

I have always had a great experience when coming for anything new car and the service department.

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DealerRater May 5, 2022

I just moved into the area and I chose shut in Ford I made appointment for an oil change online through my app service is great the customer service rep was very good I was in less than an hour they did a wonderful job on my car I will be back

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DealerRater May 5, 2022

Good service. Did their best to help. Was a bit expensive but the service agent can’t do anything about it.

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DealerRater May 4, 2022

Our Salesman Mike was wonderful, very friendly and helpful! I would recommend Mike and Sutton Ford for your next car purchase!!

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DealerRater May 3, 2022

Everyone was very helpful and made sure that I was getting a fair price without overpaying

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DealerRater May 3, 2022

My sales man Eric was wonderful and I recommend him to anyone pitching a new car.

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DealerRater May 3, 2022

My car is a 2007 Chrysler 300 and no one is too touch this car but Sutton for excellent work.

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DealerRater May 3, 2022

Friendly service and did work in the estimated time clean environment happy people are pleasant to be so early in the morning

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DealerRater May 2, 2022

Quality work on every visit. I will continue to stay with Sutton Ford for all repairs.

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DealerRater May 2, 2022

Service personnel very friendly and professional. Work done on car was done in a timely fashion. Will be coming back whenever I need something else done

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DealerRater May 2, 2022

This dealership has awesome customer service and a great team. Requested an oil change and was seen right away.

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DealerRater May 2, 2022

Very funny and very understanding and very accustomed to paying attention to your it needs It worked with completed very fast

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DealerRater May 2, 2022

Dropped the truck off for Auto Butler and an oil change. They called me the next day to pick it up and reminded me I had Ford Points to use for my oil change, I completely forgot about the points, it was a nice reminder

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DealerRater Apr 30, 2022

Very helpful they were quick and couldn’t be nicer my car was beautiful and I hesitated to get in I didn’t want to get it dirty

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DealerRater Apr 30, 2022

I have used this dealer service for years, and have always had a great experience. Timely and great service.

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DealerRater Apr 29, 2022

Goes above and beyond to make sure that their customers are satisfied. I really appreciate it.

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DealerRater Apr 28, 2022

I was assisted by Eric who was great!!! He helped me with my issue and was able to complete a recall that was issued for my Escape!! I thought I would need to schedule it for another date.

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DealerRater Apr 28, 2022

Always great service! Very attentive to the customer’s needs. Treats you as if they’ve known you for years.

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DealerRater Apr 27, 2022

The Service Department completed the specific work required in a timely manner and offers other services.

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DealerRater Apr 27, 2022

I went in to the quick stop portion to have a couple recalls looked at, they were very helpful and got my car looked at in a very quick time. Everyone was very nice as well.

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DealerRater Apr 27, 2022

I enjoyed the good feelings of going to a dealership and buying a car the old-school way without all that nonsense of online buying.

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DealerRater Apr 26, 2022

A good dealership but a lot has changed some good and some bad but I do trust them with my car when it comes to repairs and purchasing a new vehicle.

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DealerRater Apr 26, 2022

Service dept is a pleasure to work with when I bring my car in. Very professional and take pride in providing great service

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DealerRater Apr 26, 2022

Professional customer service and billing is consistent. The wait time is long (three hours long). I don't know what happened to auto Butler. But overall everyone is polite and trustworthy.

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DealerRater Apr 25, 2022

Was really easy to get an appointment that worked for me. They completed all the work in a timely manner

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DealerRater Apr 25, 2022

As usual they Sutton provided me with courteous, professional, reliable and timely service for my automobile.

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DealerRater Apr 25, 2022

Great Service! Sutton Ford have Grat Service and was able to take care of my car needs.

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DealerRater Apr 24, 2022

Jillian and Jessica are the beat hands down. Friendly, trustworthy and knowledgeable.. they care about the customers.

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DealerRater Apr 23, 2022

Had reqular maintenance performed. There was a problem during my service but it was resolved satisfactorily. This is my preferred Ford dealer.

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DealerRater Apr 23, 2022

Anthony Sperando was the best sales person I have ever worked with! He made everything go smoothly.

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DealerRater Apr 23, 2022

All service team members were professional and friendly including the shuttle personnel. When I called for service I received a Next day appears which was outstanding

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DealerRater Apr 23, 2022

Great dealership friendly easy to work with out for the customers give you more than agreed 5 star dealership

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DealerRater Apr 23, 2022

This dealership does a great job at working as a team. They keep you updated with great communication.

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DealerRater Apr 22, 2022

First I love being greeted with a hello. I’m on crutches and someone always ran out to help me in. My service tech Melissa was super informed I love that my car was cleaner when I picked it up than dropping it off. The staff is wonderful!

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DealerRater Apr 22, 2022

Thank you for all you done I appreciate the service in buying my new Ford F150 special thanks to the people in the front office everybody

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DealerRater Apr 21, 2022

Sutton Ford always get the job done No matter when I bring my car for service. Eric always is a wonderful nice Professional employee he answer all My question where I can understand What going on with my car. Thank Eric and the entire Ford mechanic team To me Sutton Ford is number 1.

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DealerRater Apr 20, 2022

MY FAMILY CHOOSE YOUR COMPANY BECAUSE OF the Knowledgeable staff, they take good care of their customers and the clean atmosphere.

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DealerRater Apr 20, 2022

Very Courteous, professional, and friendly staff. Our car looked showroom new after the Butler was done on it.

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DealerRater Apr 20, 2022

Great service and awesome staff. I wasn't happy about the recommendation of service due to no funds, but the gentleman explained I can get the most important service completed and return at a later date. This eased my anxiety. Thanks Sutton.

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DealerRater Apr 20, 2022

Great fast and clean service everyone so nice and helpful. We surely will be back.

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DealerRater Apr 19, 2022

Very transparent and informative. Engaging in everything. Wanted to make sure you road away in a vehicle you were comfortable with.

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DealerRater Apr 19, 2022

They were very thorough and friendly and finished my vehicle in a timely matter. Awesome job!

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DealerRater Apr 18, 2022

My impression of this dealership is this was a very caring and professional operation. In my personal case Melissa LeBran could not have done a better job in getting my vehicle returned to me in a professional and timely Manner!

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DealerRater Apr 18, 2022

The staff are very friendly & helpful & polite to the customers. The staff is also knowledgeable of their work.

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DealerRater Apr 18, 2022

I always enjoy the time I spend at the dealership every one is very friendly I definitely will come back

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DealerRater Apr 18, 2022

My experience is always great. Always friendly, helpful and very concerned. The staff is awesome.

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DealerRater Apr 16, 2022

Sutton ford team members are the greatest. They serviced my truck with professional and quality service. The technician kept me informed of everything he was doing and made additional service recommendations!

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DealerRater Apr 16, 2022

Sometimes nice people to do business with aren’t nice. That’s why I pass a ford dealership 1 minute from my house to come to Sutton ford. Always great work and great employees.

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DealerRater Apr 16, 2022

Good people worked out a payment that works for me but my truck only one key ended up buying another key somewhere else and no floor mats at least the truck could have came with some ending buying some off Amazon

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DealerRater Apr 15, 2022

I was not sure of recommendations. Car is not driven much so rust on the rotors is expected. Shocks on the hood weak would be determined if the hood had to be held up . My hood stays up on its own.

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DealerRater Apr 15, 2022

Great service for my 2013 Taurus Sho! I know that my car is in excellent hands and I trust that a thorough and complete oil change with tire rotation is complete!

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DealerRater Apr 14, 2022

The visit and communication was excellent, the work on my car was done in a expedited way Thank you Sutton Ford.

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DealerRater Apr 14, 2022

From start to finish it was a great experience Thank you for everything. You guys are the greatest of all time.

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DealerRater Apr 14, 2022

Melissa made my experience at the dealership painless. She is a true professional, fast and friendly service. Great job.

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DealerRater Apr 13, 2022

Was able to call and make appointment to get my oil changed the same day. Noemi

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DealerRater Apr 13, 2022

I received Speedy service which allowed me to carry on without a disruption to my day

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DealerRater Apr 12, 2022

Great place to do business. The service staff are great to work with. Highly recommended!

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DealerRater Apr 11, 2022

The service department did an amazing job taking care of my recalls. They were all very helpful.

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DealerRater Apr 11, 2022

This was my first experience with Sutton ford they were knowledgeable fast and efficient I will be back

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DealerRater Apr 11, 2022

Great service Great staff No issues at all Vehicle was ready when promised Waiting area was very clean and organized

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DealerRater Apr 11, 2022

Anita was a pleasure to work with during our purchase. I definitely will refer my friends and family.

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Cars Apr 11, 2022

Went to get my oil changed and tires rotated and was in and out. The people are always so pleasant and helpful at the dealership.

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Cars Mar 31, 2022

Was purchasing my very first car on my own and Anita was amazing! She helped make the experience so smooth especially since I had the car in mind that I was looking to purchase. I was amazed at how many different cars we're on the lot when I arrived that I ended up looking at more than the one I had in mind. Even my parents said next time they are looking to get a car they will definitely be going back to Sutton Ford to purchase a car.

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Cars Mar 24, 2022

Great dealership to purchase a vehicle. Lester Parker was my sales associate and handled financing. Lester always treats me like a high roller with respect and courteously. I was able to take a no hassle test drive to quietly make my purchasing decision. When choosing a Ford or Lincoln go to Sutton as your first and last stop. There is no other place to shop.

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Cars Mar 18, 2022

Thanks to Anita and Brittany for exceptional service.

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Cars Mar 6, 2022

Sutton ford was great to work with they had fair prices and friendly sales people

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Cars Mar 5, 2022

Great experience, everyone was very friendly. I will definitely recommend this location to my family and friends.

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Cars Mar 2, 2022

Excellent, Good service polite knowledgeable staff

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Cars Feb 24, 2022

A great place to purchase a car, or have your car serviced. Great customer service , friendly employees, knowledgeable technicians

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Cars Feb 21, 2022

Love ?Quick Lane?. The staff are friendly, helpful and knowledgeable.

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Cars Feb 9, 2022

everything was smooth. I even got an unexpected nap


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