Great experience quick in and out with everything had boight a new f 150 great truck
Mehki was such a positive and understanding salesman. One of a kind. Very helpful and assertive.
Great, even replaced my expired plates for me the experience was completely a whizz. Thanks
They took my car in right away and they were finished with my car faster than I expected.
Had an alignment done. I was told that all front end parts were good. Now I get a clicking sound from my left front wheel. I travel to see my children and grandchildren. I need my vehicle road ready at all times!
They were very polite and helpful. I did not wait for my car past the time they said. Sales people are great.
Great service they offered drop off and pickup while car was in service. Everyone in the office was very friendly and helpful
Great customer service and great conversation and explaining about service work being performed on my vehicle
I have not been pleased with Sutton in the past but this time the process was more pleasant. I felt supported by my rep Anthony and didn’t feel pushed at all. I told him what I was looking for and he showed me options that for my price range. Over all a much better experience. Thank you!
I don't have 15 word to say all I can is a great job
Very good Dealership to work with, the sales team and staff were super helpful and made the purchase of my new truck very easy to get in and it in a timely manner!!! Job well done!!
The overall team is great and always prompt. Jessica in service is even better…courteous, pleasant, attentive & communicative. She’s an all-around A+
The service Dept.(Cree) is great, very helpful and took care of me while communicating the whole time my car was being repaired.
I enjoy coming to Sutton Ford. They treat me very nice. Customer service is excellent.
staff was friendly and did everything to get me in a vehicle, this is my 3rd car from Sutton
Very courteous. Made sure I knew what was going with my car. And gave me my car when it was done.
Good customer service. They got the car in, got the work done, and got it back to me with no problem. Jillian is great to deal with.
Great helpful customer service always with a smile.love bringing my car in to be serviced
It was a great experience…Will return for more service in the future …….Thanksss..In advance
Staff is very friendly and eager to help and assist also very patient and ready to go the extra mile to satisfy the customer
Legendary service Julien's hair is so pretty , and service was awesome It's only dealer I go to for oil change
The customer service is always excellent. The staff is polite, courteous and patient in answering questions.
Great Customer Service, Jillian is the best!! She gets you in and out when you get there early on a Saturday
Great service by Melissa & Jaime Lebran. Friendly atmosphere and service is completed in a reasonable time frame.
Good service and friendly service people taking care of business…I will go back again
Sutton Ford is my "Go To Place" for servicing both my 2002 PT Cruiser and my 1989 Mustzng.
The service excellent. Mr. Lester Parker is and has been a pleasure to work over the years. His attention to detail and concern for meeting the needs of those he assist is awesome. To me and my family who have purchased autos thru Sutton Dealership make it a easy decision to continue to return
Very easy to work with no high pressure tactics. Mike was knowledgeable on everthing we asked him.
Alway great service done well and priced right.. staff is helpful and explains things well
I have always had a great experience when coming for anything new car and the service department.
I just moved into the area and I chose shut in Ford I made appointment for an oil change online through my app service is great the customer service rep was very good I was in less than an hour they did a wonderful job on my car I will be back
Good service. Did their best to help. Was a bit expensive but the service agent can’t do anything about it.
Our Salesman Mike was wonderful, very friendly and helpful! I would recommend Mike and Sutton Ford for your next car purchase!!
Everyone was very helpful and made sure that I was getting a fair price without overpaying
My sales man Eric was wonderful and I recommend him to anyone pitching a new car.
My car is a 2007 Chrysler 300 and no one is too touch this car but Sutton for excellent work.
Friendly service and did work in the estimated time clean environment happy people are pleasant to be so early in the morning
Quality work on every visit. I will continue to stay with Sutton Ford for all repairs.
Service personnel very friendly and professional. Work done on car was done in a timely fashion. Will be coming back whenever I need something else done
This dealership has awesome customer service and a great team. Requested an oil change and was seen right away.
Very funny and very understanding and very accustomed to paying attention to your it needs It worked with completed very fast
Dropped the truck off for Auto Butler and an oil change. They called me the next day to pick it up and reminded me I had Ford Points to use for my oil change, I completely forgot about the points, it was a nice reminder
Very helpful they were quick and couldn’t be nicer my car was beautiful and I hesitated to get in I didn’t want to get it dirty
I have used this dealer service for years, and have always had a great experience. Timely and great service.
Goes above and beyond to make sure that their customers are satisfied. I really appreciate it.
I was assisted by Eric who was great!!! He helped me with my issue and was able to complete a recall that was issued for my Escape!! I thought I would need to schedule it for another date.
Always great service! Very attentive to the customer’s needs. Treats you as if they’ve known you for years.
The Service Department completed the specific work required in a timely manner and offers other services.
I went in to the quick stop portion to have a couple recalls looked at, they were very helpful and got my car looked at in a very quick time. Everyone was very nice as well.
I enjoyed the good feelings of going to a dealership and buying a car the old-school way without all that nonsense of online buying.
A good dealership but a lot has changed some good and some bad but I do trust them with my car when it comes to repairs and purchasing a new vehicle.
Service dept is a pleasure to work with when I bring my car in. Very professional and take pride in providing great service
Professional customer service and billing is consistent. The wait time is long (three hours long). I don't know what happened to auto Butler. But overall everyone is polite and trustworthy.
Was really easy to get an appointment that worked for me. They completed all the work in a timely manner
As usual they Sutton provided me with courteous, professional, reliable and timely service for my automobile.
Great Service! Sutton Ford have Grat Service and was able to take care of my car needs.
Jillian and Jessica are the beat hands down. Friendly, trustworthy and knowledgeable.. they care about the customers.
Had reqular maintenance performed. There was a problem during my service but it was resolved satisfactorily. This is my preferred Ford dealer.
Anthony Sperando was the best sales person I have ever worked with! He made everything go smoothly.
All service team members were professional and friendly including the shuttle personnel. When I called for service I received a Next day appears which was outstanding
Great dealership friendly easy to work with out for the customers give you more than agreed 5 star dealership
This dealership does a great job at working as a team. They keep you updated with great communication.
First I love being greeted with a hello. I’m on crutches and someone always ran out to help me in. My service tech Melissa was super informed I love that my car was cleaner when I picked it up than dropping it off. The staff is wonderful!
Thank you for all you done I appreciate the service in buying my new Ford F150 special thanks to the people in the front office everybody
Sutton Ford always get the job done No matter when I bring my car for service. Eric always is a wonderful nice Professional employee he answer all My question where I can understand What going on with my car. Thank Eric and the entire Ford mechanic team To me Sutton Ford is number 1.
MY FAMILY CHOOSE YOUR COMPANY BECAUSE OF the Knowledgeable staff, they take good care of their customers and the clean atmosphere.
Very Courteous, professional, and friendly staff. Our car looked showroom new after the Butler was done on it.
Great service and awesome staff. I wasn't happy about the recommendation of service due to no funds, but the gentleman explained I can get the most important service completed and return at a later date. This eased my anxiety. Thanks Sutton.
Great fast and clean service everyone so nice and helpful. We surely will be back.
Very transparent and informative. Engaging in everything. Wanted to make sure you road away in a vehicle you were comfortable with.
They were very thorough and friendly and finished my vehicle in a timely matter. Awesome job!
My impression of this dealership is this was a very caring and professional operation. In my personal case Melissa LeBran could not have done a better job in getting my vehicle returned to me in a professional and timely Manner!
The staff are very friendly & helpful & polite to the customers. The staff is also knowledgeable of their work.
I always enjoy the time I spend at the dealership every one is very friendly I definitely will come back
My experience is always great. Always friendly, helpful and very concerned. The staff is awesome.
Sutton ford team members are the greatest. They serviced my truck with professional and quality service. The technician kept me informed of everything he was doing and made additional service recommendations!
Sometimes nice people to do business with aren’t nice. That’s why I pass a ford dealership 1 minute from my house to come to Sutton ford. Always great work and great employees.
Good people worked out a payment that works for me but my truck only one key ended up buying another key somewhere else and no floor mats at least the truck could have came with some ending buying some off Amazon
I was not sure of recommendations. Car is not driven much so rust on the rotors is expected. Shocks on the hood weak would be determined if the hood had to be held up . My hood stays up on its own.
Great service for my 2013 Taurus Sho! I know that my car is in excellent hands and I trust that a thorough and complete oil change with tire rotation is complete!
The visit and communication was excellent, the work on my car was done in a expedited way Thank you Sutton Ford.
From start to finish it was a great experience Thank you for everything. You guys are the greatest of all time.
Melissa made my experience at the dealership painless. She is a true professional, fast and friendly service. Great job.
Was able to call and make appointment to get my oil changed the same day. Noemi
I received Speedy service which allowed me to carry on without a disruption to my day
Great place to do business. The service staff are great to work with. Highly recommended!
The service department did an amazing job taking care of my recalls. They were all very helpful.
This was my first experience with Sutton ford they were knowledgeable fast and efficient I will be back
Great service Great staff No issues at all Vehicle was ready when promised Waiting area was very clean and organized
Anita was a pleasure to work with during our purchase. I definitely will refer my friends and family.
Went to get my oil changed and tires rotated and was in and out. The people are always so pleasant and helpful at the dealership.
Was purchasing my very first car on my own and Anita was amazing! She helped make the experience so smooth especially since I had the car in mind that I was looking to purchase. I was amazed at how many different cars we're on the lot when I arrived that I ended up looking at more than the one I had in mind. Even my parents said next time they are looking to get a car they will definitely be going back to Sutton Ford to purchase a car.
Great dealership to purchase a vehicle. Lester Parker was my sales associate and handled financing. Lester always treats me like a high roller with respect and courteously. I was able to take a no hassle test drive to quietly make my purchasing decision. When choosing a Ford or Lincoln go to Sutton as your first and last stop. There is no other place to shop.
Thanks to Anita and Brittany for exceptional service.
Sutton ford was great to work with they had fair prices and friendly sales people
Great experience, everyone was very friendly. I will definitely recommend this location to my family and friends.
Excellent, Good service polite knowledgeable staff
A great place to purchase a car, or have your car serviced. Great customer service , friendly employees, knowledgeable technicians
Love ?Quick Lane?. The staff are friendly, helpful and knowledgeable.
everything was smooth. I even got an unexpected nap
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