Sutton Auto Team

sutton auto team

Current Sutton Auto Locations

WHO WE ARE Mission Statement: To Provide a 100% completely satisfied experience to all clients and team members.

Nate Sutton

Nathaniel K. Sutton

  • President/CEO at Sutton Auto Team
  • Holds a B.S. in Packaging Engineering from Michigan State University
  • Member of the Ingalls Board of Directors
  • Active on the South-Suburban PADS Board
  • Contributing to the Southland Development Authority Board
  • Serving as an Elder at Emmaus Community Church
  • Proud husband 46 years and father of 3
  • Enjoys cycling, golfing, horses and wine
Dennis Banks

Dennis Banks

  • Corporate Vice President at Sutton Auto Team
  • Holds a B.S. in Marketing from Illinois State University
  • Proud husband of 35 years and father of 4
  • Founder of the Greater Is Now Scholarship Foundation
  • Executive Advisor to the Ezekiel Taylor Scholarship Foundation
  • Dedicated member of the South-Suburban PADS board
  • Enjoys long-distance running, with an impressive 25,000 miles accomplished over 25 years
Karmala M. Sutton

Karmala M. Sutton

  • Dealer Principal at Cocoa Ford
  • Holds a B.S. in Business Administration from Northwood University
  • Active Service Member of The Links, Incorporated
  • Active Board Member at WATDA Foundation Board (Wisconsin Auto Truck Dealer Association
  • Passionate about being a Dog Mom to Kauai
  • Enjoys Scuba Diving and Traveling
Karen M. Sutton-Ford

Karen M. Sutton-Ford

  • President at Sutton Ford
  • Holds a B.S. in Finance from Hampton University, and an MBA from Emory Goizueta
  • Proud wife of 7 years and mother of 2 boys
  • Board member of NAMAD NextGen
  • An active service member with The Emmaus Community
  • Member of Delta Sigma Theta Sorority, Incorporated
  • Member of The Links, Incorporated
  • Enjoys hiking, CrossFit training and horseback riding
Cory Wilson

Cory Wilson

  • General Manager at Honda of Kenosha
  • Sales Coach at Sutton Ford
  • 14 years of service to the Sutton Auto Group
  • Holds a B.S. in Education from Carthage College
  • Proud husband and father to 3 children, Francesca, Stella and Carter
Roy Lacey

Roy Lacey II

  • Dealer Manager at Rapids Honda
  • Holds a B.S. in Political Science from Florida A&M University
  • 22 years of experience in the automotive industry
  • Proud father of 2
  • Finds joy in rooting for the Chicago Bears
Daraius Mistry

Daraius Mistry

  • Holds a B.S. is Finance from the University of Texas at Arlington
  • Member of NAMAD, Ford MDA, NADA, and other professional organizations
  • Proud husband of 20 years and father of 2
  • Enjoys traveling, golfing and cooking

Sutton Auto Team demonstrates a commitment to community through exceptional service to enhance the lives of our customers.

“PRUIT allows us to communicate to team members and customers with emotional integrity and authenticity. Our company’s culture is rooted in family values rather than the principles of an anonymous organization. This is how we build company loyalty and employee morale, two points of differentiation.” Nathaniel K. Sutton

History and Plan for Customer Experience

  • Honda President’s Award Winner 2023: Honda of Kenosha
  • Our mission and core values are the foundation of our Customer Service
  • Hire /train to speak the same language and have a Customer FIRST mentality
  • Onboarding - We want every individual to understand how important their role is to the company and the community
  • Happy team members translate directly to happy customers

Team Members for LIFE

Vehicle Sales is a People Business - Longevity of Team Members

  • 25+ Years 10 Team Members
  • 20-24 Years 12 Team Members
  • 15-20 Years 10 Team Members
  • 10-14 Years 17 Team Members
  • 5-9 Years 35 Team Members
  • Key Manager Average Tenure Sutton Ford - 20+ years
  • Key Manager Average Tenure Honda of Kenosha - 12 years
  • Team Members from opening at Rapids and Kenosha – Dealer Mgr., Comptroller, Office Mgr., GSM, Accounting Mgr., BDC Mgr., Parts Mgr., Service Mgr., Advisors, Techs…

Customers for LIFE

  • Powertrain for LIFE
  • Complimentary oil changes for all new and used vehicles
  • Persistent follow-up with Customers
  • Customer satisfaction
  • Community support
  • Service marketing & Customer loyalty (email, update promise,direct mail)
  • Cutting-edge technology
  • Transparency
Salvo

Community Involvement

  • Over $6 million donated to charities & local community programs
  • Over $250,000 in scholarships given to underrepresented students
  • Over 30 years of contributing minimum 10% of PBIT towards charities, scholarships, and community organizations
  • Support local school programs
  • Support local police departments
  • Provide technicians with scholarships for continuing education
  • Serve on NFP Boards

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Get Directions

21315 Central Avenue, Matteson, IL, 60443
Sutton Ford 41.503201, -087.751413.